Need Help?
FAQs
If you have any questions, feel free to search us!
How long does it take for my order to arrive?
If the product is in stock, 2-3 days.
If the item is on back-order you will receive the product 14-21days. We will send you an email with the expected delivery details.
How can I pay?
Our goal is to allow you the safest and fastest way to provide you with payment personalities. You can pay by PayPal. You can choose MasterCard, Visa, AmericanExpress and Discovery Network Card.
Are the courses accredited?
Our nail courses is accredited by ABT which means you will be able to insure yourself as a nail technician.
What is a Loyality Card? How can I get it too?
Participants will be automatically entered into our Truscada Loyalty Program once they create an account and spend at least €200. After the first full price payment received we provide 20% discount on any future purchase.
The Truscada Loyalty Discount Program is open only in Ireland and Northern Ireland.
Return & Refunds
The electric products have 6 months warranty.
To avoid any disappointment, please ensure that you are buying the correct items before placing an order. Should you require more information about any of our products please contact us before purchasing and we will be happy to help.
Goods are not offered on a “sale or return” basis.
Sale items cannot be returned or refunded!
If you changed your mind about an item, We may accept a return at our discretion provided the item is unused, in its original unopened packaging, any labels still attached and otherwise in a condition enabling us to sell the product as new.
In this case we will not refund postage fees for items that are returned and We reserve the right to apply a 10% handling charge per transaction.
If You Received A Wrong Item
Pease let us know (by email: info@truscadaireland.com or by phone +447592325925) that you have received a wrong item within 24 hours of goods being received and return the item (Signed For delivery option!!) to the following address within 7 days:
C S Nails Salon
1M Mountjoy road
Omagh
Bt79 7AA
The returned product is must be unused, in its original unopened packaging, any labels still attached and otherwise in a condition enabling us to sell the product as new.
We cannot accept responsibility for items lost in transit!
Damaged Product:
If the product you receive is damaged please let us know that by email:
info@truscadaireland.com or by phone +44759232592 within 24 hours and we will be happy to replace it for you. Proof of purchase & proof of damage (photographic) must be available on our request.
Return the item (Signed For delivery option!!) to the following address within 7 days:
C S Nails Salon
1M Mountjoy road
Omagh
Bt79 7AA
The returned product is must be unused, in its original unopened packaging, any labels still attached.
Please take care when you opening the parcel as we will not be responsible for any damage caused during this process.